How to get started

How to get started

Availability and the required next steps to integrate with this API.


Coverage details

The Account Information API is available globally across HSBC's active locations.


Eligibility

This API is globally available for Corporate and Institutional customers.

For Business banking customers, please speak to your HSBC representative to confirm availability.


Getting started

  • Please speak to a member of our Global Liquidity and Cash Management team or your existing HSBC representative.
  • Following a discussion with your HSBC representative you will be allocated a client integration manager who will guide you through the process of integrating with our APIs.
  • Your organisation will be registered on this site and you will receive an invitation to access the implementation documentation for the APIs.
  • Please read our documentation on how to use the HSBC API services and secure your connection with the relating electronic certificate and encryption key.
  • You will be guided on how to access the correct test environment to test your applications connectivity and integration with our APIs.
  • Your client integration contact will assist with testing and confirm when you are ready to go-live.
  • In the event of something going wrong during API testing, please contact your client integration manager in the first instance.
  • For any issues with the Developer Portal please raise a support ticket from the Help menu.

 

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