Improve your investors' journey through instant top-ups

APIs used
  • Payments
  • Collections
  • Credit Information
Industries
  • Financial services
Markets
  • Hong Kong
  • Singapore

HSBC APIs can help you solve these challenges

Missing out on market opportunities

Investors' demand to transact immediately is robust - in order to take advantage of market opportunities. However, opening and funding online trading accounts can take time.

Slow funding processes

Manual and paper-intensive funding processes mean it can take several weeks to set this up across multiple trading platforms.

Manual reconciliation

The reconciliation of investor details and sources of funds requires manual checks which can slow down the funding process, increase costs and result in a worse investor experience.

How it works

Focus on frictionless

By embedding our Direct Debit APIs you can provide many benefits, including speeding up the set-up process for investors on your platform.

It can also reduce barriers to adoption and usage, which can make your proposition more attractive.

Once an account is set up, the Direct Debit API and associated data delivery allows investors to top up funds in near real-time. It can also help to remove reconciliations challenges as your platforms can track and reconcile each payment in and back out to individual investors.

Real-time Direct Debit initiation
11 Fund request – investor sets up a direct debit on the investment platform to invest in an opportunity. 
2 Direct Debit API – The investors funds are pulled in real-time from the investors account to the investment platforms operating account

Benefits

Seamless onboarding

Improved and faster onboarding - offering a more competitive experience for your investors

Enhanced efficiencies

Increased straight-through-processing rate and reduced payment errors and rejections

Reduce manual reconciliation

Instant notifications reduce the need for manual reconciliation and help to get the funds to your investors faster