Improve your investors' journey through instant top-ups

APIs used
  • Payments
  • Collections
  • Credit Information
Industries
  • Financial services
Markets
  • Hong Kong
  • Singapore

HSBC APIs can help you solve these challenges

Missing out on market opportunities

Investor demand to transact immediately is robust - in order to take advantage of market opportunities. However, opening and funding online trading accounts can take time

Slow funding processes

Manual and paper-intensive funding processes mean it can take several weeks to set this up across multiple trading platforms

Manual reconciliation

The reconciliation of investor details and sources of funds requires manual checks which can slow down the funding process, increase costs and result in a less satisfactory investor experience

How it works

Focus on frictionless

Leveraging our payment validation and Direct Debit APIs can provide many benefits, including speeding up the set-up process for investors on your platform, enabling you to provide your services.


It can also help to reduce barriers to adoption and usage, which can make your proposition more attractive. Once an account is set up, the Direct Debit API and associated data delivery allows investors to top-up funds in near real-time. It can also help to remove reconciliation challenges as your platforms can track and reconcile each payment in and out back to individual investors.

flow diagram

Benefits

Seamless onboarding

Improved and faster onboarding - offering a more competitive experience for your investors

Enhanced efficiencies

Increased straight-through-processing rate and reduced payment errors and rejections

Reduce manual reconciliation

Instant notifications reduce the need for manual reconciliation and help to get the funds to your investors faster