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Use Case

Banking process automation through API integration between HSBC and Link API

Link API manages the largest Business Management application in India, catering to a wide range of segments, with a primary emphasis on small and medium businesses. It is adept in handling intricate business operations while remaining extremely user-friendly. Furthermore, their application can be customized to align with specific business requirements. It has garnered extensive usage in the industry domains of trading, distribution, service and manufacturing, which are the largest segments in India.

Documentation
  • APIPayments
  • SectorRetail e-commerce
  • Business NeedDigital innovation

The challenge

Cost - The complexity and costs associated with development the necessary file/message format and establish connectivity with the bank can be daunting for the business. Customers may lack financial resources required to develop bank acceptable format and establish connectivity with the bank.

Lack of Technical expertise - Customers may not possess the technical expertise to develop the solutions.

Error prone process - Without integration with the bank, manual payment preparation and initiation can be more prone to error. Manual processing can be time consuming and labor intensive that can result in delays in payment processing, which can impact cash flow.

The solution

HSBC India has worked with Link API to develop a plugin that is easy to download and configure and which seamlessly integrates with HSBC through end to end API connectivity.

With the innovative plugin, customers can utilize a comprehensive solution for their banking needs, allowing them to initiate payments, check account balances and view statements in real time from the application. Payments initiated from Link API's application through API’s are available for authorization on HSBCnet giving customer full control and providing added layer of security.

Link API

Benefits

  • The plugin offers a hassle free, streamlined integration process with HSBC which offers zero development effort at customer’s end.
  • The integration can be completed quickly, allowing customers to start using the solutions within days.
  • All HSBC APIs has been pre integrated in the plugin which allows customer to scale their solution easily in future.

 

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