Digital Horizon - How Emerging Tech is Shaping Tomorrow's Business

We're in an era of accelerated change

After the explosive launch of OpenAI's ChatGPT app at the end of 2022, there can be no doubt that the world of business is hurtling ever-faster towards a digital future.

Over the next decade, advances in artificial intelligence (AI), automation, robotics, quantum computing and other emerging technologies will allow dramatic gains in productivity as machines take on more complex tasks.

In the coming years, technology is likely to transform the way companies manage everything from their finances to their operations. We're likely to see start-ups reach hyperscale status quicker than ever before. We are already seeing finance teams adopt new tools to streamline payments and automate treasury operations, often across complex international networks. Banks, too, will need to adapt to keep up with new demands from their customers.

Maintaining an edge in a digital future

To understand more about this digital future, we worked with forecasters at the Future Laboratory to imagine what business success will look like by 2023.

The Digital Horizons report identifies the themes that will shape workforce planning and financial management over the long term and present a roadmap for companies looking to future-proof their business and position themselves for continued growth.

Successful companies will work with their employees to develop new ideas, nurture collaboration and build the skills needed to stand out from the crowd of generic, AI-enabled competitors. Business leaders must also be alert to the dangers of cybersecurity, fraud and other risks that come with advances in technology.

Key trends

• Borderless business – 83% of business leaders agreed that collaboration through international partnerships and networks is key to success.
• FLIT organisations – The rise of organisations focusing on a Flexible workforce, Lean processes, Innovative business models, and Tech-driven operations.
• Inclusive automation – A workplace where businesses focus on the positives and gains of AI and automation, enabling and upskilling talent to embrace this mindset. 82% of business leaders are investing in new talent in response to rapid advances in technology.
• Creative edge – Organisations that cultivate a culture championing open-mindedness, independent thinking, and innovation will gain a competitive edge in the market.

To access the report, please click Digital Horizons